Community Impact Printing

Learn how Community Impact Printing has boosted productivity, cut costs, and improved service level consistency by building an on-demand labor pool

Learn how Community Impact Printing has boosted productivity, cut costs, and improved service level consistency by building an on-demand labor pool

Community Impact Printing Elevates Efficiency Through Workforce Flexibility


Community Impact Printing, a trusted partner for Community Impact newspaper as well as a growing number of outside customers, is transforming how it operates in a challenging and fast-moving industry. With dynamic customer demands and frequent last-minute orders, the team needed a better way to respond to fluctuations without sacrificing quality or service. They found the answer in Veryable’s on-demand labor model.

Turning Challenges into Opportunities

In a business where demand can change in the blink of any eye, having a rigid workforce simply doesn’t work. As Havier Montenegro, VP of Manufacturing at Community Impact, put it:

“Orders are coming in last minute, and every now and then we have our schedules already preset. We believe we have the right amount of resources, but anything can happen — someone can call in sick, an order can suddenly spike. Veryable allows us to bring someone in quickly without spending a lot of time retraining, which lets us continue delivering on time.”

Community Impact’s production teams had been struggling with these unpredictable spikes for years. A sudden large order, an absentee worker, or a shift in customer specs would leave them scrambling. But that all changed when they built an on-demand labor pool.

As Night Shift Supervisor Kyle Tullos explains: “I've got people for call-ins. Sometimes I know a week in advance, but sometimes it’s 3:30 p.m. and someone hasn’t shown up. I can call them, and they’ll be here in ten minutes. That’s what we do nowadays, and it works.”

This agility has changed how the entire organization thinks about labor.

The Power of Trust and Consistency

Community Impact leveraged Veryable’s on-demand labor platform to build a pool of reliable, repeat workers who know the shop floor, understand the company’s standards, and blend seamlessly with the core team. VP of Manufacturing Montenegro emphasized that he doesn’t have to micromanage his team anymore:

“I trust that the pool of individuals my team has on their roster is aligned with what we need for our manufacturing shop floor. I don’t have to be involved in the details — my leads can choose the right people for the day, and I know they’ll get the job done.”

Workers sourced through Veryable have become, in many ways, part of the crew. As Tullos noted: “They’ve been here many times before, they know exactly what to do, what’s expected of them. I’ve got two out there right now who have been with me for over a year and are absolute rocks. They’re practically part of our team.”

Building a Labor Pool to Stay Ahead

Rather than paying costly overtime or putting too much strain on permanent employees, Community Impact has invested in building a flexible labor pool. Night Shift Crew Lead Michael Gleichner pointed out:

“You have to build your labor pool. If you don’t, you’re going to be in the same boat as everybody else. Having a bench, like a second string ready to go, that will absolutely help you down the line.”

This approach has reduced overtime and avoided the fatigue that can come with overworking their full-time team.

“Typically, if I needed coverage, I’d ask someone from first shift to stay over, and that’s overtime,” Gleichner explained. “But with Veryable, I can just fill the gap quickly. That saves money and stress.”

Adaptability and Experimentation

Community Impact has also used Veryable to experiment and innovate. If they need to run a trial on a new machine or explore a different workflow, they can test it without the risk of hiring a full-time employee before knowing if it will work:

“With Veryable, you can try different things. If you want to experiment with something, pull in an operator and see how it goes. If it doesn’t work, no harm done,” said Montenegro.

This gives them a flexibility advantage that simply wasn’t possible with traditional staffing agencies or permanent hires.

Faster, Better, Simpler

Compared to traditional staffing agencies, Veryable’s speed is a huge win. Montenegro praised this ease of access:

“You have easy access to highly skilled resources with a quick turnaround, compared to a temp agency where you have to put an extensive process in place that just delays you. With Veryable, you react quickly to customer needs.”

Rather than moving product around or delaying shipments, Community Impact can keep its promises to customers even under unexpected circumstances.

“The moment you see yourself in a situation where you need to quickly turn around resources, labor, because there are needs to fulfill, Veryable makes us more competitive in any market. We don’t have to extend lead times because we lack resources. We just bring them on board and get the job done.”

The Bottom Line

Veryable has become an essential part of Community Impact Printing’s operations. Their on-demand labor pool gives Community Impact the power to react instantly, address unpredictable demand spikes, and maintain industry-leading delivery standards no matter what.

“It’s like having a bench of players ready to come in and win the game for you,” Gleichner concluded. “And that makes all the difference.”

Thanks to Veryable, Community Impact Printing continues to thrive — meeting customer demands with confidence, agility, and efficiency in an unpredictable world.

See Veryable for Yourself

Create a free business profile today to explore our platform.